Here you'll find answers to frequently asked questions about our company and services.
The methods available for funding your account are by cryptocurrency (Bitcoin, Ethereum and Litecoin and many more). We do not accept Fiat on our trading platform as we are fully a cryptocurrency organisation.
You will need to provide a copy of a valid government-issued ID. (Passport, driver’s license, ID card
To withdraw from your balance, you will have to provide a wallet address (Bitcoin, Bitcoin cash, Ethereum, Litecoin, Dash).
Yes, we employ advanced security measures, including encryption and two-factor authentication, to protect your data.
While trading experience is beneficial, our platform is designed to be user-friendly, with educational resources to guide you.
Our platform supports a wide range of cryptocurrencies, including major and popular altcoins.
Yes, we provide customer support through various channels, including live chat, email, and a ticketing system.
The required capital varies depending on your chosen trading strategies and the cryptocurrency market conditions.
Yes, our platform offers automated trading features to execute arbitrage trades based on your predefined settings.
You can explore triangular arbitrage, statistical arbitrage, and other strategies tailored to your risk tolerance.
Our platform provides detailed reports and analytics to track your trades, profits, losses, and overall performance.
Yes, we provide tools like stop-loss orders and trailing stops to help manage potential risks in your trades.
Currently, we do not offer leverage for trading. All trades are executed with the available funds.
Yes, you can withdraw your investment funds at any time, subject to the withdrawal process and any applicable fees.
While we offer educational resources, we do not provide specific investment advice. It's important to do your own research.
Yes, we have a referral program that rewards users for referring new traders to our platform.
Yes, we offer partnership opportunities for businesses interested in collaborating with us. Contact our team for more details.
Partnership requirements vary based on the nature of the collaboration. Reach out to us to discuss potential partnerships.
Partners can access customized solutions, priority support, and potentially earn revenue through our partnership programs.
Join our affiliate program by signing up on our website and using your unique referral link to invite new users.
Yes, we provide white-label solutions for businesses looking to integrate our arbitrage trading technology into their platforms.
Yes, we welcome influencers interested in promoting our platform. Contact our partnership team to discuss collaboration opportunities.
You can reach out to our partnership team through the contact details provided on our Partnership page.
Profits from successful arbitrage trades are typically credited to your account shortly after the trade is completed.
We offer various withdrawal options, including cryptocurrency transfers and bank transfers, based on your preferences.
Yes, there is a minimum withdrawal amount that varies depending on the cryptocurrency you're withdrawing.
Withdrawal fees may apply and can vary based on the cryptocurrency and withdrawal method. Please refer to our Withdrawal section for details.
Withdrawal processing times vary depending on the cryptocurrency network and the withdrawal method chosen.
Yes, you can reinvest your profits immediately after they are credited to your account to continue trading.
We have withdrawal limits in place to ensure security. You can find the specific limits in our Withdrawal section.
Enable two-factor authentication, use strong passwords, and follow our security recommendations to protect your payouts.
